Support
Support for Batoi Flex
Batoi Flex support is provided through Batoi’s central support system to ensure consistent assistance across all Batoi products and services.
Whether you’re just starting or already using Flex, help is available when you need it.
How support works
Centralised support
All Flex support is handled through batoi.com, alongside other Batoi systems.
This ensures:- A single place for support requests
- Consistent response standards
- Visibility across your Batoi account
What you can get help with
- Account access and login issues
- Billing and subscription questions
- General usage guidance
- Platform-related issues
For setup, configuration, or delivery support, partners may assist separately.
Partner-assisted support
If you are working with a Batoi partner:
- Onboarding support
- Configuration help
- Training and ongoing assistance
Partner support complements the central Batoi support system.
Need help now?
Use the central support portal to:
Browse documentation
Raise a support request
Track existing tickets